Injured, what should you do?

A lady falls while shopping in a Downtown Toronto Mall and breaks her wrist, there was an area on the mall floor that had just been waxed and washed and the cleaners unfortunately either through laziness or negligence forgets to put up a sign warning the public to stay away while the area has just been waxed and washed making for slippery conditions. In case like this, is the mall responsible for this accident? Should the person involved contact an attorney that specializes in personal injury cases as a result of negligence? If you were involved in this accident would you contact a Toronto Personal Injury Lawyer or would you try to discuss a settlement with the owners or manager of the mall? In most cases because the law is so complex it would be better to consult with a personal injury lawyer in Toronto that knows the injury laws of the specific region.